Frequently Asked Questions
What is the meaning of Irya?
Irya is a special name formed by the combination of the names of two sisters: İrem and Yağmur. Irya represents the bond of two sisters and our family, growing with love and devotion.
When was the Irya brand founded?
Our family has been producing textiles in Denizli for more than twenty-five years. Irya, as a brand of production based on our family traditions, was founded in 2010. We continue to produce with our renewed brand identity and energetic team led by women!
How to care for my Iria products?
We have created a detailed care guide to protect the sensitivity of our carefully designed products and to use them in the gentlest way possible.
What is your return and exchange policy?
We offer fast shipping, easy returns and exchanges to make your shopping experience with Irya enjoyable, comfortable and practical. You can return your order within 30 days and send it to our warehouse with free shipping. If you have any questions, you can reach our customer service team by e-mail or phone .
When will my order be delivered?
Your orders will be carefully prepared and delivered to cargo within 1-3 business days . Yurtiçi Cargo, with which we have a contract, will deliver your order to you within 2-4 business days with the Irya guarantee.
Which payment methods can I make purchases with?
You can pay for your order via our website with the security of the PayTr payment system, EFT and money transfer methods.
What is the raw material "resin" you use in bathroom accessory sets? Is it durable?
Resin is a material consisting of a combination of polyurethane resin and polyester resin. Resin, which has high durability, is lighter and more flexible than plastic and ceramic materials. Resin, which is not affected by water and moisture, provides long-lasting use.
Do the size of your bath mats include the tassels of the product?
The dimensions of our bath mats do not include the tassels of the product.
Do your bathroom mats have anti-slip properties?
The base of our bath mats is 100% cotton, so it is non-slip. Non-slip mats usually contain plastic, we use cotton, which is a natural base.
What is the TOG value of your BebeMarin Organic overalls?
Our BebeMarin Organic overalls are worth 1.5 TOG.
Can't find what you're looking for?
Send us an email to let us know what's going on. One of our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if applicable).
Please email us at hello@irya.com .
Do you have other questions?
You can easily access answers to all your questions via WhatsApp Customer Line .