Tiny Koala Organic Cotton Embroidered Kids' Poncho Grey

1 x Kids' Poncho

We're confident you'll be happy with the products you buy from our website, but sometimes minds change. Please read the information below. As always, our experienced team is just an email away! If you have any questions, you can reach us by email or phone.

For hygiene reasons, returns and exchanges are not accepted for personal products in direct contact in the bathroom, such as toilet brushes, soap dishes, toothbrush holders, bins, towels and bathrobes, if the packaging has been opened or the product has been used or touched, even just to try it.

 hello@irya.com

Phone: +90 534 892 92 90

To create a return request, click here.

• If you are not satisfied with your products for any reason, you can send them back to us cash on delivery within 14 days of receiving your order.
• Our partner carrier is DHL. You can only send returns with recipient-paid shipping via DHL. If you choose a different carrier, our company does not cover the cost. 

How long after purchase will my order be shipped?

• Orders placed on weekdays before 15:00 are carefully prepared and handed over to the carrier on the same day. Our partner carriers will deliver your order within 1-3 business days.
• Our products will be delivered to you by our partner carriers with the İRYA guarantee. 
• A maximum of 10 units of a single product can be ordered. İRYA reserves the right to cancel orders of more than 10 units. 

What should I do if my order arrives while I'm away?

• If you are not at the given address, your order will be delivered to the nearest DHL branch and a note will be left for you. You need to collect your parcel from that branch within 3 days. 

We stand out with carefully selected raw materials in every product, our modern design approach and the craftsmanship of skilled hands. With over 25 years of manufacturing experience, we produce with style, care and love. Our team's fair working conditions, our quality, our production processes and our facility are certified with international certificates. Our identity as a manufacturer reflects our quality standards, and we are proud to offer you comfortable, beautiful and long-lasting products.